Customer Support for Goldbely

If you don't find what you need you can always send us a message at support@goldbely.com!

Knowledge Base

  1. About Goldbely 

    1. What is Goldbely?
    2. Does the food sold on Goldbely come from each individual shop?
    3. How does Goldbely pick the products that are featured on the site?
    4. Do you taste test all of the products you sell on Goldbely?
  2. Contact Us 

    1. Contact Us
    2. How can I provide feedback?
    3. I have tried to contact support@goldbely.com and received no response
  3. Discounts & Promotions 

    1. You Have $25 YumBucks. GO
    2. Sweeps Welcome
  4. Gifts 

    1. Will prices be included on the packing slip?
    2. Do you offer discounts to for bulk corporate gifts?
    3. I'm sending my order as a gift, who lets the recipient know it's coming?
    4. I'm sending my order as a gift, does it require a signature for delivery?
    5. My gift recipient missed their delivery
  5. Order Arrived Damaged  

    1. My item(s) arrived damaged. What do I do?
    2. What is your Return Policy?
  6. Orders 

    1. If I request a specific delivery date should I expect my item on that day?
    2. How far in advance should I place my order?
    3. What if I need my order to arrive immediately?
    4. Do I have to serve my items the same day they arrive?
    5. I need to change the delivery address for my order
  7. Payment 

    1. How do I know my information is secure?
    2. If i place an order now for an item but choose a delivery date next month, will my card be charged for the item now or when it ships?
    3. How Do Subscriptions Work?
    4. How Does the Referral System Work?
    5. Why was my credit card declined?
  8. Product/Merchant Tips 

    1. I'd like to recommend a product that would be perfect for Goldbely. How do I get in touch?
  9. Shipping 

    1. Goldbely Shipping Rules + Policies
    2. Can I ship to a PO Box?
    3. I need my package delivered by a specific time, how can I arrange this?
    4. Is a signature required for delivery?
    5. Why won't the driver just leave the package at my door?
  10. Tracking 

    1. Where is my stuff?
  11. All articles 

    1. Contact Us
    2. I'd like to recommend a product that would be perfect for Goldbely. How do I get in touch?
    3. My item(s) arrived damaged. What do I do?
    4. Where is my stuff?
    5. What is Goldbely?
    50 articles 

Feedback and Knowledge Base